Privacy Policy

Effective date: 29/09225

All Mopped Up ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, contact us, or use our services.

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1. Who We Are

All Mopped Up is a cleaning and clearance company based in Camberley, UK.
For the purpose of UK data protection law, we are the "data controller" of your personal information.

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2. Information We Collect

We may collect and process the following personal data:

• Contact details – name, email, telephone number, address.

• Service information – details of your cleaning/clearance requirements.

• Payment details – where applicable, to process invoices or payments.

• Website usage data – e.g. cookies, IP address, browsing behaviour, collected via analytics tools.

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3. How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide quotes.

• Deliver cleaning and clearance services.

• Process payments and issue invoices.

• Send service updates or appointment confirmations.

• Meet legal, tax, and regulatory obligations.

• Improve our website and services.

We do not sell your personal data to third parties.

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4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract – to provide our services to you.

• Legal obligation – to comply with laws and regulations.

• Legitimate interests – to run and grow our business (e.g. improving services, marketing).

• Consent – where you have agreed (e.g. subscribing to marketing emails).

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5. Sharing Your Information

We may share your personal data with:

• Trusted service providers (e.g. payment processors, IT support).

• Legal or regulatory authorities, if required.

We require all third parties to respect your data and use it only for agreed purposes.

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6. Data Retention

We keep your data only as long as necessary for the purposes collected, including legal, tax, and accounting requirements.

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7. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate data.

• Request deletion of your data ("right to be forgotten").

• Restrict or object to our processing of your data.

• Request transfer of your data to another service provider.

• Withdraw consent (where applicable).

To exercise these rights, please contact us using the details below.

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8. Cookies & Website Tracking

Our website may use cookies or analytics to improve user experience and monitor site performance. You can manage cookies through your browser settings.

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9. Data Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

All Mopped Up
Email: info@allmoppedup.com
Phone: 07498584749
Address: Camberley GU15

If you are not satisfied, you have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.